Help Center

Neureal is a fully secure and legal digital platform. We prioritize user safety by implementing encrypted access, trusted payment methods, and strict data protection measures. Our system ensures that every transaction is safe and that users can confidently access our services.

Neureal processes payments through Payoneer, a globally recognized and secure payment platform. Payoneer ensures that all transactions are legal, encrypted, and compliant with international financial regulations, providing a safe experience for our users.

With Neureal, users receive secure and private access to structured exclusive workspaces designed to optimize their workflow and content strategy. Our platform ensures a smooth and hassle-free experience.

The launch pack costs 35 dollars without extra fees and available in 120+ currencies

If your payment isn’t working, please make sure your credit card or bank account is active and has sufficient funds. You can also try refreshing the page or using a different device. If the issue continues, don’t hesitate to reach out to the Payoneer support centre, we’re happy to help

We accept Visa, Mastercard, American Express, Discover, JCB, Diners Club, and EnRoute. For bank accounts, you can link any local bank account that allows online and international transactions. It is important that the account is in your name and that the bank has no restrictions for operations with Payoneer

Yes, and Payoneer supports transactions in multiple currencies, allowing users to send, receive, and hold funds in various denominations. The following is a list of currencies accepted by Payoneer, along with their corresponding ISO-4217 currency codes:

  • United States Dollar (USD)
  • Euro (EUR)
  • Australian Dollar (AUD)
  • Brazilian Real (BRL)
  • Canadian Dollar (CAD)
  • Chinese Renminbi (CNY)
  • Czech Koruna (CZK)
  • Japanese Yen (JPY)
  • Danish Krone (DKK)
  • Hong Kong Dollar (HKD)
  • Hungarian Forint (HUF)
  • And Many More
(for a complete list, please check the payment details section)