Privacy Policy

1. Who We Are

Neureal is an independent platform operated by a solo creator. We offer digital services and content to help users grow on social media. We are committed to collecting only the essential information required to provide our services.

2. Information We Collect

We only collect the minimum amount of personal data necessary to operate our website and provide a secure and functional user experience.

3. Why We Use Your Data

Your information is used solely to enable the essential operation of our platform, including:

• Authenticating your access to the platform
• Delivering content based on your selections
• Maintaining session continuity and performance
• Preventing unauthorized access or abuse
• Fulfilling legal obligations where applicable

We do not use your data for advertising or profiling, and we never resell your data.

4. Legal Grounds for Processing

We rely on the following legal grounds for handling your personal data:

• Your consent: when registering or logging in
• Contractual necessity: to provide access after purchase
• Legitimate interests: to prevent misuse and improve platform integrity
• Legal compliance: when required by applicable laws

5. Cookies and Technical Tools

Cookies are used only for necessary platform features, such as:

• Keeping you logged in
• Storing temporary session preferences
• Protecting against unauthorized access

You may disable cookies in your browser settings, but this could affect how the site works.

6. Data Sharing

We do not sell your data. We may only share information with the following categories of trusted partners:

• Authentication providers (e.g. Google or others you select to log in)
• Payment processor (Lemon Squeezy)
• Infrastructure providers (e.g. secure hosting or analytics tools strictly for platform functionality)

All partners are required to comply with strong data protection practices.

7. Data Retention

• Your account data is retained as long as your account is active.
• If inactive for more than 90 days, session data may expire automatically.
• You may delete your account at any time from our Help section. Once deleted, your data will be fully removed within 30 days.

8. Your Rights

Depending on your country, you may have rights to:

• Access the personal data we hold about you
• Correct or update your information
• Delete your data permanently
• Restrict or object to certain uses of your data
• Export your data (data portability)

To exercise any of these rights, please use our automated Help section. We do not process such requests via email or manual channels.

9. Children’s Privacy

Our platform is not intended for individuals under the age of 16. We do not knowingly collect data from minors. If we learn that such data has been collected, we will delete it immediately.

10. Data Security

We apply strong security measures, including:

• Encrypted connections (HTTPS)
• Protected login systems
• No access or storage of sensitive payment data

Despite best efforts, no online system is completely immune to risk. By using Neureal, you acknowledge this limitation.

11. International Data Transfers

We may store and process data in countries outside your own. All data transfers are performed securely and only with providers that meet legal data protection requirements.

12. Policy Changes

This policy may be updated periodically. All changes will be posted here with an updated "Effective Date." Continued use of the platform means you accept any changes made.

13. Contact and Support

For privacy-related questions or requests, please visit our Help page, where you can find answers or delete your account automatically. We do not offer individual customer support via email for privacy inquiries.